About The McDonald Theatre

When entering the McDonald Theatre building, one is immediately flooded with past memories of stage and screen performances because the 1925 building is loaded with historical memories and elements reflecting the days of yore. This (comfortable, familiar yet exciting) feeling is one that the Kesey Family, which owns and operates the theatre, has worked hard to maintain.

MCDONALD THEATRE COVID PROTOCOLS FOR PATRONS AND STAFF

In accordance with the state’s removal of the mask mandate, the McDonald Theatre will lift the masking requirement and will no longer require proof of Covid vaccination or negative test.

Patrons are welcome and encouraged to continue wearing masks, and the Oregon Health Authority suggests that people at higher risk for Covid wear a mask in indoor public spaces. We will continue to have complimentary masks available for patrons at the front entrance.

These policies are subject to change with little notice, as directed by local and state public health authorities. Updates on show specific requirements will be sent to customers via the email address associated with their Cascade Ticketing account. Please continue to check our website for policy changes at mcdonaldtheatre.com. Thank you for your continued support.

Ticketing

Please check event info to determine if seating is General Admission or Reserved Seating. Almost all Concerts and Events are available online at Cascade Ticketing, with the rare show door only:

• Cascade Ticketing Online
• McDonald Theatre Box Office (see hours of operation below)

If you purchase tickets from a third-party vendor, you do so at your own risk
The McDonald highly recommends researching ticket prices AND availability through Cascade Ticketing before purchasing tickets through third-party or ticket re-seller sites. We cannot guarantee the validity of any order purchased from a third-party vendor, nor can we give information out to anyone other than the original purchaser regarding an order.  Barcodes, including for Print-at-Home tickets, can only be used once for entry.  And please beware of bogus Facebook event pages with third-party ticketing links.

McDonald Theatre Box Office
Currently, the McDonald Theatre Box Office opens at 5:30 pm for all concerts. The Box Office may open earlier for special events, such as film screenings. Please check event info for specific Box Office hours.

Ground Rules

• All sales are final
• Guests 2 years and younger are welcome free of charge
• All carry-in items are subject to inspection
• No smoking except in designated areas outside. This includes e-cigarettes
• No Soliciting, Canvasing, or Petitioning

• Clear bags only– no larger than 14” x 18” x 6”

The following are not permitted in the venue:
• Drugs
• Outside food and drinks
• Weapons of any kind
• Cameras, video or other recording devices
• Pets
• Laser pointers
• Skateboards or in-line skates
• Selfie sticks
• Monopods or Tripods
• Gum (opened / unopened packages or in use)
• Strollers or Wagons
• Flow toys (hoops, poi, staff fans, etc.)

The following activities are prohibited and will lead to eviction from the venue:
• Possession or use of illegal drugs
• Fighting or use of a weapon
• Public indecency / public urination
• Drinking alcohol under the legal age of 21
• Furnishing minors with alcohol

We reserve the right to deny entry or ask visitors to leave at any time.

Getting To the McDonald Theatre: Directions, Parking and Lodging

The McDonald Theatre is located in the heart of downtown Eugene, Oregon, at 1010 Willamette Street, right next to the local Lane Transit District Bus Station. Click here for a more detailed map of the location.

Diamond Parking maintains parking lots throughout Downtown Eugene. Other parking structures can also be found throughout downtown. Available parking on the street can be hard to come by during McDonald Theatre events.

Parking Structures
Most of the parking structures, especially the Overpark, allow parking in the evening for free.
• Overpark, on the corner of Oak and 10th, adjacent to the Downtown Athletic Club, provides 610 parking spaces. Saturday and Sunday and most evenings free.
• Parcade, between 7th and 8th on Willamette provides 38 spaces.
• Broadway Place Garage, located on Charnelton and Broadway, has 742 spaces available.
• Pearl Street Garage, located east of the Qwest phone building on 10th and Pearl.
• EPAC Garage, connected to the Hult Center offers evening parking free unless the Hult Center is featuring an event.

McDonald Theatre Amenities
• Snack Bar (open to all ages)
• Lounge – offering a full bar
• Sky Bar – Balcony Bar, offering limited drinks
• Fully Seated Balcony – open for most shows, please check show specifics
• Handicapped Accessible Seating options – on the floor as well as in the balcony

Hotels & Restaurants

There are many great places to stay and eat when traveling to Eugene! Here are few of the nearby restaurants and hotels, but please visit Travel Lane County for a more complete listing of all the lodging and dining options. Travel Lane County is an excellent resource for all your traveling needs.

Seating

In order to enhance the exciting live concert atmosphere, the main floor of the McDonald Theatre is generally Standing Room Only for General Admission concerts to allow free flow of movement and dancing! For most of these GA shows, the balcony is fully seated and open to anyone 21 years of age or older, as it features a second bar. Please note that general admission balcony seating is available first come first served.

Click here for link to McDonald Theatre seating chart

For Reserved Seated events, the floor and balcony are fully seated, and tickets are associated with a particular seat, determined at the time of purchase. Coat check is often not available for these events.

Film screenings are generally General Admission Seated, where the floor and balcony are fully seated, but open to patrons on a firstcome, first seated basis.

Admission
Theatre doors generally open one hour prior to the announced time of each performance. The McDonald Theatre reserves the right to refuse admission or remove from the facility individuals that are disruptive to the performers or audience members.

Because most but not all concerts will feature an opening band, please plan on entering the Theatre soon after doors open. Times may be subject to change.

Accessibility
The main floor is accessible to patrons using wheelchairs. If you need special accommodations, please call (541) 345-4442.

Smoking
The McDonald Theatre is a non-smoking facility. Smoking is permitted directly outside of The Lounge.

McDonald Theatre ADA Information
The Cuthbert Amphitheater and the McDonald Theatre adhere to the U.S. Department of Justice ADA 2010 revised requirements regarding the sale of accessible seating. Patrons requiring special seating accommodations must request them at the time of purchase. All patrons including companions, caregivers and assistants must present a ticket for entry.

Tickets for unsold accessible and companion seating may be released for sale to individuals without disabilities when:

1. When all non-accessible tickets have been sold;
2. When all non-accessible tickets in a designated seating area have been sold and the tickets for accessible seating are being released in the same designated area; or
3. When all non-accessible tickets in a designated price category have been sold and the tickets for accessible seating are being released within the same designated price category.

The DOJ ADA requirements can be found here>>